Privacy Policy

Last updated: March 2026

1. Who We Are

Lemon Lane OÜ ("we", "us", "our") is a community platform connecting women for peer support and coaching.

Registered in Estonia under company no. [ ___ ].

Email: contact@lemonlaneclub.com

We are the data controller for the personal data we collect and process.

2. What This Policy Covers

This policy explains:

What personal data we collect
How we use it
How we keep it safe
Your rights under EU GDPR and UK GDPR

3. What Data We Collect

We only collect what we need to run Lemon Lane:

Type of data	Examples	Why we collect it
Account data	Name, email, location (city only)	To create your profile and match you locally
Questionnaire data	Values, life topics, areas you're working through	To match you with compatible members or coaches
Payment data	Billing info processed via Stripe or Wise	To manage memberships and subscriptions
Communication data	Emails or messages you send us	To provide support and improve our services
Technical data	Cookies, IP address, device info	To operate our website and analytics

We don't collect or store sensitive medical information.

Anything shared voluntarily during sessions or groups stays confidential between members.

4. How We Use Your Data

We use your information to:

Match you with compatible members or coaches
Process payments and manage subscriptions
Communicate with you about events, updates, or matches
Maintain community safety and moderation
Improve our platform and user experience
Comply with legal or tax obligations

We never sell your data.

5. Legal Basis for Processing

Under GDPR, we process your data on one or more of these bases:

Contract: to provide membership and matching services.
Consent: when you voluntarily share personal details for matching or receive newsletters.
Legal obligation: to meet accounting and tax requirements.
Legitimate interest: to maintain a safe, supportive community.

6. How Long We Keep Your Data

We retain data only as long as needed:

Active members → while your membership is live.
Former members → up to 12 months (for records or re-activation).
Payment records → as required by tax law (usually 7 years).

You can request deletion at any time (see section 9).

7. How We Share Data

We share limited data with trusted third parties who help us run Lemon Lane:

Stripe / Wise – payment processing
Typeform – onboarding forms
Google Workspace / Notion / Airtable – internal operations
Email platforms – updates & member communication

All partners comply with EU GDPR or the EU-US Data Privacy Framework.

We never sell or rent personal data.

8. International Transfers

Some partners store data outside the EEA (e.g. USA).

When this happens, we ensure adequate protection through Standard Contractual Clauses or other approved safeguards.

9. Your Rights

Under EU and UK GDPR, you can:

Access a copy of your data
Correct inaccurate information
Request deletion ("right to be forgotten")
Withdraw consent at any time
Object to certain processing
Request a portable copy of your data

To exercise these rights, email contact@lemonlaneclub.com.

We aim to reply within 30 days.

10. Cookies & Tracking

Our website uses cookies for functionality and analytics.

You'll see a cookie consent banner the first time you visit.

You can manage preferences at any time in your browser settings.

11. Security

We take data security seriously.

All systems are password-protected, encrypted, and access is limited to authorised team members and contractors.

12. Updates to This Policy

We may update this policy from time to time.

The latest version will always be posted on our website with the updated date.

13. Contact

Questions or concerns?

contact@lemonlaneclub.com

Lemon Lane OÜ, [registered address], Estonia

If you're in the EU, you can also contact the Estonian Data Protection Inspectorate (AKI).

If you're in the UK, you can contact the Information Commissioner's Office (ICO).